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– Government of Alberta Occupational Health and Safety Program –
 

Incident Management

Incident Reporting

INTRODUCTION

Various types of incidents may occur at the workplace. This component addresses the requirements for reporting two different sets of reportable incidents.

  • The first set includes incidents where employees were involved in near misses or were injured, including fatalities. Here, incident reporting requirements are based on the near miss, the type of treatment required or the loss sustained. Some of these incidents have legal reporting requirements to governing authorities with jurisdiction to compensate the loss, investigate the incident or enforce legislation, while others only involve internal reporting requirements.

  • The second set includes incidents where employees may or may not have been involved or injured. Here, incident reporting requirements are simply based on the type of incident. All incidents in the second set have legal reporting requirements to governing authorities with jurisdiction to mitigate the loss, investigate the incident or enforce legislation.

When an incident listed in set two involves a near miss or injury to an employee, the reporting requirements for both sets apply.

Employees should also be aware that departments may have internal reporting requirements additional to those listed in the Standard Process of this component.

The purpose of Incident Management is to prevent similar incidents from reoccurring. The employee’s responsibility to report all incidents to the supervisor is the first and most critical piece of Incident Management to achieve this result.

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STANDARD

Incident Types

The following incidents must be reported:

(1)

Incidents that involve employees and have reporting requirements based on near miss, treatment or loss:

   
(2)

Incidents that have reporting requirements based on the type of incident:

Employee Responsibilities

  • Follow Emergency Preparedness procedures.

  • Seek first aid treatment for injuries.

  • Do not disturb the incident scene.

  • Report the incident to his or her immediate supervisor as soon as possible after the incident occurs.

  • If an involved employee is medically unable to report the incident, any other employee involved or witnessing the incident reports the incident to the workplace supervisor.

  • Follow all other reporting requirements listed in the Standard Process.

  • Cooperate with all parties involved in Incident Investigation.

Supervisor Responsibilities

  • Follow Emergency Preparedness procedures.

  • See that injured employees receive first aid treatment.

  • Control access to the scene so it remains undisturbed.

  • Immediately report serious incidents to his or her manager.

  • At workplaces with contracted services, report serious incidents involving employees to the prime contractor.

  • Follow all other reporting requirements listed in the Standard Process.

  • Follow the standard process in Incident Investigation and refer to Employee Assistance.

  • Cooperate with all parties involved in Incident Investigation.

Manager Responsibilities

  • Follow Emergency Preparedness procedures.

  • Report incidents to the appropriate governing authorities that have jurisdiction.

  • Follow all reporting requirements in the Standard Process.

  • Follow the standard process in Incident Investigation and refer to Employee Assistance.

  • Retain all completed reports in the department for three years. The disposition of records is handled according to department standards.

  • Make records available to the appropriate governing authorities upon request.

Department Human Resource Services Responsibilities

  • Immediately report serious incidents and fatalities to Workplace Health, Corporate Human Resources.

  • Complete and submit reports indicated in the Standard Process.

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STANDARD PROCESS

Reporting and Communication Procedure

When a reportable incident occurs at a workplace it is essential that the incident is reported and managed.

For each of the incident types, the corresponding table defines the process that must be followed when an incident occurs at any Government of Alberta workplace. These tables specify how the incidents are to be reported, the required forms to be completed and where the forms must be submitted when an incident occurs.

More detailed instructions on completing, forwarding and retaining the report are described on each of the incident reports.

Fatality and/or Serious Incident

Who Reports

Manager or designate must immediately notify

  • the Department Human Resource Services, which then reports to

    • Workplace Health, Corporate Human Resources, Physical Sector, which notifies

    • Alberta Union of Provincial Employees president or designate

  • Alberta Employment and Immigration, Workplace Health and Safety Contact Centre (phone: 1-866-415-8690)

  • local police (only in the event of a fatality)

  • Alberta Revenue and Finance, Risk Management and Insurance Division (phone: 780-427-4134), in the event of

    • an unplanned or uncontrolled explosion, fire or flood

    • the collapse or upset of a crane, derrick or hoist

    • the collapse or failure of any component of a building or structure necessary for the structural integrity of the building or structure

Forms and Reports to be Completed and Submitted

Submit to the Department Human Resource Services:

Submit to Worker’s Compensation Board (fax: 780-427-5863):

  • WCB Employers Report C-040, completed by the employee’s supervisor and submitted within 72 hours of the incident

  • WCB Workers Report C-060, completed by the employee and faxed to WCB or given to the supervisor to fax with the WCB Employers Report C-040

Submit to Service Alberta, WCB Administration (fax: 780-644-5747):

Submit to Workplace Health, Corporate Human Resources
(fax: 780-415-9438):

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division (fax: 780-422-5271):

Submit to Alberta Employment and Immigration, Workplace Health and Safety Contact Centre:

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Lost Time, Medical Aid and Personal Property Damage

Who Reports

Manager or designate must notify the Department Human Resource Services

Forms and Reports to be Completed and Submitted

Submit to the Department Human Resource Services:

Submit to Worker’s Compensation Board (fax: 780-427-5863):

  • WCB Employers Report C-040, completed by the employee’s supervisor and submitted within 72 hours of the incident

  • WCB Workers Report C-060, completed by the employee and faxed to WCB or given to the supervisor to fax with the WCB Employers Report C-040

Submit to Service Alberta, WCB Administration (fax: 780-644-5747):

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division (fax: 780-422-5271):

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Government of Alberta Property Damage, Government Owned or Leased Motor Vehicle and Mobile Equipment Incidents

Who Reports
  • The operator of the motor vehicle must immediately notify the local police in the event of a motor vehicle accident.

  • Manager or designate must notify Alberta Revenue and Finance, Risk Management and Insurance Division (phone: 780-427-4134.

Forms and Reports to be Completed and Submitted

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division (fax: 780-422-5271):

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First Aid

Who Reports

Employee reports to his or her immediate supervisor.

Forms and Reports to be Completed and Submitted

Submit to the employee’s supervisor for investigation:

  • First Aid Record

    • completed by the first aider

    • completed any time first aid is administered

    • placed in a confidential file at the workplace

    • copied to the employee upon request

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Near Miss

Who Reports

Employee reports to his or her immediate supervisor.

Forms and Reports to be Completed and Submitted

Submit to Service Alberta, WCB Administration (e‑mail: nearmiss.reports@gov.ab.ca):

Submit to the Department Human Resource Services:

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Dangerous Goods Occurrence: Accidental Release, Imminent Accidental Release, Accident or Incident

These incidents must be reported when they involve dangerous goods in the possession of the Government of Alberta.

Who Reports

Manager or designate must immediately notify

  • Alberta Transportation of Dangerous Goods and Rail Safety Branch (phone: 1-800-272-9600)

  • local police

  • consignor or shipper of the dangerous goods

  • the owner, lessee or charterer of any road vehicles involved

  • CANUTEC (phone: 613-996-6666) if any of the following are involved in the release:

    • aircraft, aerodrome, air cargo facility

    • Class 6.2 Infectious Substances.

  • the Department Human Resource Services

  • Alberta Revenue and Finance, Risk Management and Insurance Division (phone: 780-427-4134)

Forms and Reports to be Completed and Submitted

Submit to Alberta Transportation of Dangerous Goods and Rail Safety Branch (phone: 1-800-272-9600):

Submit to Transport Dangerous Goods:

Mailing address:

The Director General
Transport Dangerous Goods
Place de Ville, Tower C
9th Floor, 330 Sparks Street
Ottawa, Ontario, K1A 0N5

Submit to the Department Human Resource Services:

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division (fax: 780-422-5271):

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Aviation Accident and Aviation Incident

Who Reports

Manager or designate must immediately notify

  • Transportation Safety Board of Canada (phone: 780-495-3999)

  • the Department Human Resource Services

  • Alberta Revenue and Finance, Risk Management and Insurance Division (phone: 780-427-4134)

Forms and Reports to be Completed and Submitted

Submit to Transportation Safety Board of Canada
(fax: 780-495-2079):

Submit to Department Human Resource Services:

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division (fax: 780-422-5271):

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Environmental Release

Who Reports

Manager or designate must immediately notify

  • the Department Human Resource Services

  • Alberta Environment (phone: 1-800-222-6514)

  • Alberta Revenue and Finance, Risk Management and Insurance Division (phone: 780-427-4134)

Forms and Reports to be Completed and Submitted

Submit to Alberta Environment (fax: 780-427-3178):

Submit to Department Human Resource Services:

Submit to Alberta Revenue and Finance, Risk Management and Insurance Division(fax: 780-422-5271):

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Radiation Incident and Radiation Overexposure

Who Reports

Manager or designate must immediately notify

  • Alberta Employment and Immigration, Workplace Health and Safety Contact Centre (phone: 1-866-415-8690)

  • the Department Human Resource Services

  • Workplace Health, Corporate Human Resources, Physical Sector, in the event of overexposures

All licensees must identify a person in the role of a Radiation Safety Officer who must be familiar with their license, radiation safety and reporting requirements in accordance with the Canadian Nuclear Safety Control Act and Regulations and the Radiation Protection Regulations.

Forms and Reports to be Completed and Submitted

Submit to Alberta Employment and Immigration, Workplace Health and Safety Contact Centre (phone: 1-866-415-8690):

Submit to the Department Human Resource Services:

Submit to Service Alberta, WCB Administration (fax: 780-644-5747) (e‑mail: nearmiss.reports@gov.ab.ca):

Submit to Workplace Health, Corporate Human Resources (fax: 780-415-9438):

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About this Standard

Authority:   Public Service Act
Occupational Health and Safety Act, Regulation and Code
Transportation of Dangerous Goods Regulation
Transport Canada Aeronautical Information Manual
Radiation Protection Act
Environmental Protection and Enhancement Act
Release Reporting Regulation
Workers' Compensation Act
Application:   Departments, agencies and employees under the Public Service Act
Effective Date:   01 May 2009
Contact:   Workplace Health

Last Review / Update: 2013-04-19

Directive: Occupational Health & Safety


Introduction
OH&S Management
Hazard Management
OH&S Training
Inspections
Emergency Preparedness
Incident Management
OH&S Program Evaluation
Glossary of Terms & AbbreviationsPDF icon
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